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  • Privacy policy

    Last updated: August 31, 2026

    Data controller

    Benastra
    Rue de la Fou ZA, Le Réal — 66220 Saint-Paul-de-Fenouillet
    SIRET: 50965778900012
    Email: domaine.benastra@gmail.com

    Data collected

    As part of online sales, Benastra collects the following data:

    • Name, first name, email address — for customer account management and order confirmation
    • Mailing address — for delivery
    • Phone number — for delivery tracking
    • Payment data — processed by our secure payment provider (not stored on our servers)
    • Order history — for sales management

    This data is collected with your consent when creating your account or validating your order.

    Purposes and legal basis

    Purpose Legal basis
    Processing and tracking of orders Execution of the contract
    Customer account management Contract execution
    Accounting and tax obligations Legal obligation
    Commercial communication (newsletter) Consent

    Shelf life

    • Order data: 10 years (accounting obligation)
    • Customer account data: account life + 3 years after last activity
    • Newsletter consent: until unsubscription

    Data sharing

    Your data is never sold to third parties. They may be transmitted only to the service providers necessary for the execution of your order (carrier, payment service provider), in strict compliance with the GDPR.

    Your rights

    In accordance with the GDPR (EU Regulation 2016/679), you have the following rights:

    • Access: obtain a copy of your personal data
    • Rectification: correct inaccurate data
    • Deletion: request erasure of your data
    • Opposition: object to certain processing
    • Portability: receive your data in a structured format
    • Limitation: temporarily restrict processing

    To exercise these rights, contact us by email: domaine.benastra@gmail.com

    If you believe that your rights are not respected, you can lodge a complaint with the CNIL.

    Cookies

    This site only uses cookies that are strictly necessary for the operation of the online store (session, basket, secure payment). No third-party advertising or analytical tracking cookies are placed without your explicit consent.

    Security

    Benastra implements appropriate technical and organizational measures to protect your data against unauthorized access, loss or disclosure.

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